Data protection is a matter of trust and your privacy is important to us. We take your personal information when you communicate with us either by log in to our website or contact to our customer service and the information that we collected from you may be used and will be kept confidential. We will only keep your information for as long as we are either required to by law or as is relevant for the purposes for which it was collected.

If you have any comments or suggestions, we would be pleased to receive them at our address or by emailing us at service@samaria.com.my

 

Collection of Personal Information

SAMARIA does not sell, share or trade customers personal information collected online with third parties.

We may collect and store the following personal information:

  • Name, email address, physical contact information, the date of birth and gender information, sometimes financial information, such as credit card or bank account numbers;
  • transactional information based on your activities on the Website
  • postage, billing and other information you provide to purchase or dispatch an item;
  • community discussions, chats, dispute resolution, correspondence through our Website, and correspondence sent to us;
  • other information from your interaction with our Website, services, content and advertising, including computer and connection information, statistics on page views, traffic to and from the Website, ad data, IP address and standard web log information.

When you register as a user on SAMARIA website, we will also use your personal information to send you marketing and/or promotional materials from time to time.

 

Use of data collected

Our primary purpose in collecting personal information is to provide you with a safe, smooth, efficient and customized experience. You agree that we may use your personal information to:

  • Provide the services and customer support you request;
  • Resolve disputes, collect fees, and troubleshoot problems;
  • Prevent potentially prohibited or illegal activities, and enforce our User Agreement;
  • Customize, measure and improve our services, content and advertising;
  • Tell you about our services and those of our corporate family;
  • Send you targeted marketing, service updates, and promotional offers; and
  • Compare information for accuracy, and verify it with third parties.

 

Disclosure of Personal Information

We will not share your information with any other organisations other than related companies and those third parties directly related to the delivery of the products you have purchased from SAMARIA website. In exceptional circumstances SAMARIA may be required to disclose personal information, such as when there are grounds to believe that the disclosure is necessary to prevent a threat to life or health, or for law enforcement purposes. SAMARIA is committed to complying with the Privacy Act and the National Privacy principles.

 

Denial of Collection

You may withdraw your consent to our collection of your personal data and/or information at any time by notifying us or call our customer service. In that event, we will not be able to identify you and provide you with a safe, smooth, efficient and customized experience while using our site. Although you can browse through most of our sites without giving any information about yourself, in some cases, personal information is required in order to provide the Services you request.

 

Account Protection

Your password is the key to your account. Use unique numbers and letters and do not disclose your password to anyone. If you do share your password or your personal information with others, remember that you are responsible for all actions taken in the name of your account. If you lose control of your password, you may lose substantial control over your personal information and may be subject to legally binding actions taken on your behalf. Therefore, if your password has been compromised for any reason, you should immediately notify us and change your password.

We will never ask for your password by phone or e-mail, so if you receive such an inquiry, please report the incident to the Security & Resolution Center or the Personal Information Manager.

If you access our Website from a shared computer or a computer in an internet cafe, a PC room or a library, certain information about you, such as your user ID, activity or reminders from the Website, may also be visible to other individuals who use the computer after you. To protect your personal information or communication from being disclosed to others, you should log out and close the web browser after using our Website

 

Collection of Computer Data

When you visit SAMARIA, our company servers will automatically record information that your browser sends whenever you visit a website. This data may include:

  • Your computer’s IP address
  • Browser type
  • Webpage you were visiting before you came to our site
  • The pages with in SAMARIA you visit
  • The time spent on those pages, items and information searched for on our site, access times and dates, and other statistics.

This information is collected for analysis and evaluation in order to help us improve our site and the services and products we provide. This data will not be used in association with any other personal information.

 

Changes to the Privacy Policy

SAMARIA reserves the right to modify and change the Privacy Statement at any time. Any changes to this policy will be published on our site.

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